Police Officers Equipped With Customer Care Skills

A total of 215 Police Officers from three regions and Kampala Metropolitan area, have been equipped with skills and knowledge in customer care during a two day training workshop.

Director Research and Planning, AIGP Edward Ochom urged the officers to avoid things that taint the image of Police but rather serve the public with all their hearts.

Avoid doing things that portray the Force's image in the community negatively. Be presentable and understand that most people who come to the (Police) counters have problems and therefore expect quick response and assistance from you. Have a good customer care, Mr.Ochom said these while opening the training workshop today morning at CID headquarters, Kibuli.

He urged investigating officers to always give feedback to complainants on the progress of their cases.

The Director implored officers to go back and reflect on what they have been trained so as to improve the Police -public relationship.

Kampala Metropolitan Police Spokesperson, Superintendent of Police Patrick Onyango who represented, Uganda Police Force PRO, CP Fred Enanga noted that due to numerous calls from members of the public regarding customer care, they realized the need to organize the training of police personnel to remind them on how best they can serve the community.

He reminded officers not to look at people who come for help from the counters as a burden.

Source: Uganda Police Force

Releated

Next Year’s Academy Awards Ceremony May be Postponed Due to Pandemic – Report

Next year’s Academy Awards telecast may be postponed because of the disruption to theatrical releases caused by the coronavirus pandemic. A story published Tuesday in the entertainment magazine Variety quotes an anonymous source who says it’s “likely” the annual awards ceremony, which is scheduled to air February 28 on ABC-TV, will be postponed. But the […]

UN Faces Many Challenges as It Prepares to Mark 75th Anniversary

GENEVA – Preparations for the observation of the United Nations’ 75th anniversary are underway as the world body’s ability to maintain global peace and security appears ever more tenuous. The United Nations was founded in the aftermath of World War…