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A Fancy Way To Lose Business: Having poor email etiquette

We recently got a newbie entrepreneur client. Engorged with excitement at having a website that actually worked, the client asked us to set up e-mail complete with the company signature and logo because he wanted to get “started quickly on e-mail marketing”. However, within a few hours I received a frantic call from him because he had received a message informing him that he had exceeded the sending quota.

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