Sheraton hotel Kampala will host the first waiter, waitress and bar attendants’ expo in December.
The expo will recognize all waiters, waitresses, bar attendants, and cooks, as it seeks to build the hospitality industry. According to Richard Wambedde, the organizer, the main objective is to instil good customer care etiquette among the people working in the industry. Wambedde explained that the expo would also encourage hotels and restaurants to engage in professional services.
“We will check on their skills, and also see who is doing it right. We will reward the fastest waiter or waitress, and we shall also look at things like the one with less spills on the tray, interaction with customers and one with the best dish,” he said.
Wambedde added: “We will be looking for any waiter, waitress or barman regardless of the size of business whether you are from St Balikuddembe market (Owino) or from Sheraton or Serena hotel, you are all free to participate.”
Karim Fahmy, the executive assistant manager, Sheraton Kampala hotel, said the idea of organising the expo was also to celebrate the contribution of these workers to the hospitality industry.
“Waiters, waitresses and bar attendants are always busy throughout the day and night. So, what we are doing is to show the world that these people are not lower-class citizens and need to be appreciated,” he said.
Fahmy said so far Shs 20m had been injected into the expo and up to 900 participants are expected to compete. The minimum entry fee into the competition is Shs 20,000.
Source : The Observer