Traders in Kampala have told Uganda Revenue Authority (URA) to work on improving strained relationship between traders and the tax body.
The traders believe good relations will improve tax collection.
The traders also ridiculed URA’s online tax payment system which keeps breaking down in the process causing them financial losses saying its incompetent and asked that it’s worked upon.
The traders where meeting the new URA Commissioner General Doris Akol and senior managers at URA at a strategic partnership dialogue that aimed at mending relations.
“You have started on a good page to come and know traders problems. Today people want to pay taxes unlike in the past when people used to fear Uganda Revenue Authority,” Godfrey Kirumira, a city businessman said.
“We can’t know your business if we sit in office. Tax clinics must look into matters of each business section. Tax clinics will target business groups,” Akol said.
Kirumira said, “There is need for good relations. You can get money from these people when they are happy other than coming with military police. These people are not educated, when you squeeze them, they become hard.”
Kirumira aised the revenue body to build good relations with and make traders to love paying taxes. He said that there should be a backup plan to the unreliable online tax payment system to enable them clear their goods in time.
Hajji Muhamad Katimbo, chairperson of Kikubo Business Community in downtown Kampala said URA must listen to trader’s problems and educate them to be able to get their money.
“We will be easy if you understand us and we will be hard people if you distance yourself from us. We need to be educated on the systems that you use,” Katimbo warned.
Issa Sekito the Public Relations Officers of Kacita Uganda a trader’s umbrella body told URA to make sensitization and tax education through tax clinics a priority.
Source : East African Business Week