Toyota Uganda last week unveiled a new service branch at Kamwokya opposite the Uganda Museum. Called Daks Toyota, it is located on the ground floor of the building owned by Daks Courier managing director David Kasingwire. Kasingwire is also the managing director of Daks Toyota.
Speaking at the event, Robert McKay, Toyota Uganda’s National Service Manager said the new service centre will help Toyota Uganda serve its clients better and in time as the main branch was at times swarmed with so many clients.
He said it was the first of a series of other service centres to be opened countrywide with locations such as Jinja, Lira, Entebbe, Fort Portal, Mbarara and Hoima in consideration. McKay said Toyota Uganda follows strict quality service as required by the Japanese at Toyota Japan.
The Toyota way is about growing people with continuous improvement and is shared throughout Toyota globally. “With three service bays, Daks Toyota apart from carrying out ordinary service, will also distribute Toyota parts,” Kasingwire said. H e added that they will do diagnostic checks in the presence of the client. There is also a professional tow truck to carry accident vehicles from the scene of the accident. Asked by journalists what Toyota Uganda is doing about counterfeits.
McKay decried the presence of counterfeit parts on the market and said they may be cheap in the short term but often pose great damage in the long run.
Kasingwire revealed that heavy stuff such as body works and spraying will not be handled at the moment and that when the entre upgrades to that level, clients will be told.
The facility is spacious enough to take on a number of clients despite having only three service bays.
SOURCE: Daily Monitor