Protea Hotel Kampala has been named the best Luxury Business Hotel in Uganda in the World Luxury Hotel awards.
This is the fifth time the hotel has won the award of the leading luxury business hotel in Uganda. According to a statement, the World Luxury Hotel Awards is a recognised global organisation that recognises luxury hotels for their excellence service.
Voting was based on facilities and service, and was done by the hotels’ guests. Stuart Cook, the managing director of Protea Hotels Uganda, said he was delighted the hotel had maintained such a high standard of service.
“Teamwork and dedicated, passionate service remain the keystones of guest relations at Protea Hotel Kampala. No matter how luxurious and beautiful your surroundings are, if the service is wanting, the entire stay is affected,” Cook said.
He said Protea Hotels had a recruitment philosophy of hiring for attitude and training for skill. “It’s a winning combination,” he said.
Danny Bryer, the director of sales, marketing and revenue of Protea Hotels, said Uganda had a thriving local economy and showed excellent growth prospects, and that he was glad Protea Hotels could support and contribute towards both.
“The future of hospitality growth is in Africa and we intend to be at the forefront of that development curve. Protea Hotel Kampala is a brilliant example of how things should be done everywhere across the continent,” Bryer said.
Source : The Observer